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Go to the NCO Training Center to view available training topics.
Click on a topic, which will take you to a screen where you can either Create your account or Login if you already have one. Follow the prompts based on your selection.
After completing the login or account setup, you should be redirected back to the training topics.
The enrollment key is: NCO training
Each topic counts as 1 hour of training time.
Please make sure you have an active email address. This is necessary to ensure you receive credit for completing the training hours.

You must complete three mandatory topics each year: Annual Review, Community Integration, and Medication Management.
After completing these 3 hours, choose an additional 9 hours from the other available topics to fulfill the required 12 hours of annual training.
Be sure to submit all 12 hours of training to receive payment for your completion. If you’re unsure how to submit, please check with your supervisor.

All training topics can also be completed at the Employee/Education Training Center located at the Administrative Branch office in Batesville, 710 South St. Louis St. The center is open Monday through Friday from 8:30 AM to 4:00 PM.
If you have training from another approved source that meets the requirements, you may submit that as well. Please check with the HR Department for approval.
For questions or assistance, call the HR Department at 870-612-5900 Ext. 17.

For Independence, Fulton, Sharp, or Baxter Counties and surrounding areas, contact Nena Branscum at 870-612-5900 Ext. 23, or on her cell at 870-307-3013.
For Day Care Centers, contact Jo Hartung at 870-856-4990.
You may also register for CPR and First Aid classes with local providers such as hospitals, fire departments, ambulance services, or community colleges.
NCO, Inc. will reimburse up to $40.00 for CPR and First Aid classes. Please be sure to send a copy of your certification card to the HR Department for reimbursement.
Remember to submit your training hours to receive payment. If you’re unsure how, contact your supervisor.